Terms labfive25 January 29, 2020

Terms

BELOW ARE THE TERMS AND CONDITIONS THAT HAVE BEEN CAREFULLY WRITTEN AND PLACED TO PROTECT YOU (“THE CLIENT/CUSTOMER”) AND MYSELF (“BRANDING GALORE”). PLEASE READ THESE TERMS PRIOR TO PURCHASING SERVICES.

Please understand that at any time, “BRANDING GALORE” has the right to change and/or edit our Terms & Conditions and pricing without notice.

Last Updated: ​Jan 1, 2025


Communication
I’m sending all communication through email at brandinggalore@gmail.com. Please allow up to 72 business hours for a response during normal operating days. We are closed on weekends and holidays.

Business Hours
Monday – Friday: 11 AM – 6 PM EST

Saturday, Sunday & Holidays: Closed
 
Project Turnaround
Turnaround time starts from the time all material is confirmed to be received by the designer via email. Turnaround times are based on business days only and exclude all major holidays.
  • Web Design Turnaround: 3 – 4+ Weeks
  • Logo Design Proofs: 7 – 10+ Business Days
  • Graphic Design Proofs: 7 – 10+ Business Days
  • Instagram Flyers Proofs: 7 – 10+ business days
  • Printed Items Proofs: 7 – 21+ Business Days
  • Photography Turnaround: 7 – 10+ Business Days
  • Shipping: 6-10+ business days via UPS, USPS, or FedEx

ALL PROJECT TURN AROUND TIME ARE SUBJECT TO CHANGE DURING HIGH VOLUME SALES & HOLIDAY SEASONS. Business holidays, personal/business emergencies, illness, and Acts of God may be extended the turnaround.

Rush Orders
Rush service is available for an additional fee and allows your project to be prioritized in the queue. Rush turnaround excludes weekends and holidays and must be agreed upon before work begins.

Payment Policy

  • Projects under $900: Full payment is required upfront
  • Projects over $901: 50% non-refundable deposit required to begin
  • Final files will only be delivered once the full balance is paid.

Revisions
Each package includes:

  • 1 initial concept
  • Up to 3 rounds of revisions

Additional revisions are $50 per round. Requests outside of the original scope may incur additional fees and extend turnaround times.

Refund Policy
Due to the custom nature of our work, all payments are non-refundable. If you are dissatisfied, we will work with you to revise within reason, minus the labor costs of work already completed.

Client Responsibilities
Clients are responsible for providing all necessary materials (copy, logos, images, links, etc.) in a timely manner. Delayed delivery of assets will result in postponed project timelines.

Hosting & Domain
Hosting is not included. Clients can choose their provider or use our hosting services at $15/month or $125/year.

Domains are not included. We recommend GoDaddy.com, typically around $15 annually.

Intellectual Property
All final deliverables belong to the client after full payment is received. Branding Galore retains the right to display completed work in portfolios, social media, and promotional materials.

Project Booking
All projects are scheduled on a first-come, first-served basis. A project slot is only reserved once payment is received. Clients who wish to move ahead of the queue must pay an approved rush fee.

By booking with Branding Galore, you agree to these terms and conditions.

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